Shipping policy

Curtain shipping and made-to-order production time

Many LaceLight Happening items are customized by size, header style, bed size, or textile details. Please allow production time before shipment.

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Production time

Most made-to-order and custom curtain products require approximately 10–15 days before shipment.

Estimated delivery time

Delivery normally takes approximately 7–15 days after dispatch, depending on destination, carrier, and customs processing.

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Typical total estimated time

Production time and delivery time are separate. The typical total estimated time is approximately 17–30 days after order details are confirmed.

Production and delivery

What to expect before and after dispatch

Production is the preparation period before shipment. Delivery begins after the parcel is dispatched.

Order confirmation

The estimated timeline begins after measurements, hanging style, product options, and other order details are confirmed.

Tracking information

Tracking information will be provided when available. It may take a short time to update after the package is handed to the carrier.

Import duties

International customers may be responsible for local taxes, customs fees, or import duties charged by their country.

Split shipments

Large or multi-item textile orders may be shipped in more than one parcel when needed for safer packing.

No guaranteed arrival date

Estimated delivery dates are not guaranteed. Customs processing, peak seasons, holidays, weather, and carrier delays can affect transit time.

Need help first?

If timing is important, contact us before ordering so we can explain current production and delivery estimates.

Shipping FAQ

Common delivery questions

When does the 10-15 day production time start?

It starts after the order details are clear, including size, hanging style, product option, and any custom notes.

Is shipping time included in production time?

No. Production time is the 10–15 day making and preparation period before shipment. Estimated delivery normally takes another 7–15 days after dispatch.

Can I change my custom size after ordering?

Please contact us as quickly as possible. Once fabric is cut or production begins, changes may not be possible.